Terms and Conditions

Welcome to Awfullygood!

The terms and conditions as set out herein (“Terms”) constitutes an agreement between the Company, and a natural or legal person who accesses and/or uses the Website in any manner (“you” or “your”). The Website is a platform that facilitates online purchase by consumers of pharmaceutical products like prescription drugs, over the counter medicines etc., sold by AwfullyGood through its licensed premises (“Products”). By using the Website, you expressly agree to be bound by the Terms. If you do not agree with any of the Terms, please refrain from using the Website. Please note that your usage of the Website, the Products, offers or promotions in relation to the Products and the Services (defined below) as may be provided by us or our affiliates or third parties, shall be governed by these Terms and such other terms that may be applicable (“Additional Terms”). If these Terms are inconsistent with any Additional Terms, the Additional Terms will supersede to the extent of the Additional Terms are applicable.

THESE TERMS ARE DIVIDED INTO 2 (TWO) PARTS. PLEASE READ THE TERMS CAREFULLY.

General

.Your access, or otherwise any usage of the Website means you agree to these Terms read with all the policies that may be available on the Website (collectively, the “Agreement”).

2. REGISTRATION OF YOUR ACCOUNT

  1. In order to access or use the Website you must set up an account by providing information about yourself as prompted on the sign-up page of the Website which may include your name, gender, mobile number and such other details relevant for placing orders through your account. Your login ID and password will be created basis the information provided by you, which you can use to access your awfullygood account at any time. Your credentials shared by you at the time of registration and your awfullygood login ID and password are referred to as “Account Information”.
  2. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of your Account Information. You shall remain solely responsible for all the actions by you on your account.
  3. You will: (a) immediately inform us of any unauthorized use or security breach of your account, and (b) ensure that you log out of your account at the end of each session. You may be held responsible for any losses incurred to awfullygood or any other user due to unauthorized use of their account, resulting from your failure to keep your Account Information safe, secure and confidential. We reserve the right to refuse access to the Website, terminate or suspend accounts, remove or edit content at any time without providing any notice to you.
  4. We constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing referral vouchers fraudulently shall be liable for legal actions under the applicable law and we reserve the right to recover the cost of Products, transaction fees, or any other related cost including attorney fees, from such person using the Website fraudulently. In an event we detect any fraudulent or failed transaction, prior to initiation of legal action, we reserve the right to suspend or delete such account with immediate effect and dishonour all past and pending orders without any liability on our part. However, this shall not absolve the User from any liability.

3. REGISTERED COMMUNICATION AND UNSUBSCRIPTION OF YOUR ACCOUNT

  1. You understand that once you have shared your Account Information and successfully registered on the Website, you may receive SMS or email notifications from awfullygood relating to your registration and transactions on the Website.
  2. You consent to receive communications, notifications and commercial messages regarding any transaction / marketing / promotional activities that are related to your transaction on the website or the Products and Services that maybe available on the Website from time to time. By sharing your Account Information and registering on the Website and/ or verifying your contact number with us, you explicitly consent to receive marketing / promotional communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings.
  3. While the Company endeavours to provide these notifications and reminders to you promptly, the Company does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you.
  4. You can unsubscribe/opt-out from receiving marketing/promotional communications, newsletters and other notifications from the Company at any time by following the instructions set out in such communications.

4. USER WARRANTIES AND RESTRICTIONS

  1. You represent and warrant that: (a) your use of the Website will not violate any applicable law or regulation; (b) all information that is submitted to the Company in connection with the Website is true, accurate and lawful; (c) Your use of the Website does not breach any applicable Website policies or guidelines and will not cause injury to any person or entity. If at any time, the information provided by you is found to be false or inaccurate the Company will have the right to reject registration, cancel any or all orders, and restrict you from using the Website and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify the Company and its affiliates for all claims brought by a third party.
  2. You will use the Website for a lawful purpose only, and will not undertake any activity that is harmful to the Company or the Website or its content or otherwise not envisaged through the Website. You have a limited license to access and use the Website, solely for the purpose of availing the services, subject to these Terms.
  3. The use of the Website by you is restricted to personal use only, and you will not use any portion of this Website (including the contents on the Platform) or Services for any resale or commercial purpose.


    1. YOU ARE PROHIBITED FROM HOSTING, DISPLAYING, UPLOADING, MODIFYING, PUBLISHING, TRANSMITTING, UPDATING, OR SHARING ON OR THROUGH THE WEBSITE, ANY INFORMATION THAT:
    2. BELONGS TO ANOTHER PERSON AND TO WHICH YOU DO NOT HAVE ANY RIGHT;
    3. IS HARMFUL, HARASSING, BLASPHEMOUS, DEFAMATORY, OBSCENE, PORNOGRAPHIC, PAEDOPHILIC, INVASIVE OF ANOTHER’S PRIVACY, HATEFUL, RELATING TO OR ENCOURAGING MONEY LAUNDERING OR GAMBLING, OR OTHERWISE HARMFUL IN ANY MANNER WHATSOEVER;
    4. HARMS MINORS IN ANY WAY;
    5. INFRINGEMENTS ANY PATENT, TRADEMARK, COPYRIGHT OR OTHER PROPRIETARY RIGHTS;
    6. VIOLATES ANY LAW FOR THE TIME BEING IN FORCE;
    7. DECEIVES OR MISLEADS THE ADDRESSEE ABOUT THE ORIGIN OF SUCH MESSAGES OR COMMUNICATES ANY INFORMATION WHICH IS GROSSLY OFFENSIVE OR MENACING IN NATURE;
    8. IMPERSONATES OR DEFAMES ANOTHER PERSON; OR
    9. CONTAINS SOFTWARE VIRUSES OR ANY OTHER COMPUTER CODE, FILES OR PROGRAMS DESIGNED TO INTERRUPT, DESTROY OR LIMIT THE FUNCTIONALITY OF ANY COMPUTER RESOURCE.
Use any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs etc.) to navigate or search the Website;Make false or malicious statements against the Product, the Website or the Company;Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise disrupt or damage the Website or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the Website; Introduce any trojans, viruses, any other malicious software, any bots or scrape the Website for any information; Probe, scan, or test the vulnerability of any system, security or authentication measures implemented by us or otherwise tamper or attempt to tamper with our technological design and architecture;Hack into or introduce malicious software of any kind onto the Website; Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,”, “phishing” and “griefing” as those terms are commonly understood and used on the internet.

DISCLAIMER

PRODUCTS

  1. The Company is solely responsible for providing you with an e-commerce website to purchase Product or avail third-party services, if you deem fit.
  2. It is hereby clarified that the manufacturers themselves are responsible for all compliances relating to the manufacturing of the Products including any labeling, mandatory declaration requirements, etc. under the applicable law. The manufacturers are liable to be compliant under the relevant provisions of applicable laws, including but not limited to the Legal Metrology Act, Drugs and Cosmetics Act, Food Safety and Standards Act, Drugs and Magic Remedies Act, etc. and the rules made thereunder.
  3. As a means to assist the users in identifying the Products of their choice, to the extent permitted by applicable law, we provide visual representations on the Website including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics, and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of accuracy of such visual representation or description of the Products.

CONTENT ON THE WEBSITE

  1. All information, content, material, text, graphics, images, logos, button icons, software code, interface, design, and the collection, arrangement, and assembly of the content on the Website are the property of the Company or its affiliates (“Company Content”), and are protected under copyright, trademark, and other applicable laws.
  2. Further, all trademarks, service marks, trade names, and trade secrets in relation to the Website, whether or not displayed on the Website, are proprietary to the Company.
  3. The Company may display on the Website any third-party logos, trade names, trademarks of other brands, as per the license granted to the Company by such brands.
  4. No information, content, or material from the Website (including the Company Content) may be copied, reproduced, republished, duplicated, sold, resold, uploaded, posted, transmitted, distributed, or otherwise exploited in any way (including for any commercial purpose) without the Company’s express written permission.
  5. You will not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company and its affiliates without express written consent.
  6. You may not use any meta tags or any other “hidden text” utilizing the Company’s or its affiliates’ names or trademarks without the express written consent of the Company and/or its affiliates, as applicable.
  7. Any unauthorized use terminates the permissions granted in these Terms.

LICENSE AND USE OF YOUR CONTENT

  1. Your use of the Website, the Services, and access to the Company Content (as defined below) is subject to a limited, revocable, and non-exclusive license which is granted to you when you register on the Website. You will use the Website solely for identifying Products, carrying out purchases of Products, and processing returns and refunds, in accordance with Return and Refund Policy of the Website, for your personal use only and not for business purposes.
  2. The license granted to you does not include a license for: (a) resale of Products or commercial use of the Website or the Company Content, (b) any collection and use of product listings, description, or prices, (c) any use of the Website, the Services, and/or of the Company Content other than as contemplated in these Terms, (d) any downloading or copying of Account Information, (e) any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any parts of the Website, (e) creating and/or publishing your own database that features parts of the Website.
  3. You grant to the Company a royalty-free, perpetual, irrevocable, non-exclusive right and license to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material posted by you on the Website without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and you waive any claim over all feedback, comments, ideas, or suggestions or any other content provided through or on the Website.
  4. You agree to perform all further acts necessary to perfect any of the above rights granted by you to the Company, including the execution of deeds and documents, at its request.




PART B – TERMS OF SALE ON THE WEBSITE

OUR CONTRACT OF SALE

  1. Listing and display of a Product by us on the Website is our invitation to you to make an offer for the purchase of such Product. Likewise, the placement of an order on the Website by you is your offer to buy the Product(s) from us.
  2. Once you have placed an order with us for the purchase of a Product, you will receive an e-mail and/or mobile confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.
  3. We only accept your offer and conclude the contract of sale for a Product ordered by you when the Product is shipped or dispatched to you, and an e-mail confirmation and/or confirmation to your registered mobile number is sent stating that the Product has been shipped or dispatched (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending the Shipment Confirmation to you.
  4. If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.
  5. Any communication from us shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate for any particular transaction. You shall be solely responsible for updating your registered mobile number and/or email address on the Website in the event there is a change. Further, we may also send you notifications and reminders with respect to scheduled deliveries of the purchased Products. While we shall make every endeavor to share prompt reminders and notifications relating to the delivery of purchased Product(s) with you, we shall not be held liable for any failure to send such notifications or reminders to you.
  6. Please note that we dispense Products only in quantities that correspond to the requirement as per the prescription.
  7. All orders placed on the Website are subject to the availability of such Products, our acceptance of your offer as per the above, and your continued adherence to these Terms.
  8. You hereby authorize us to declare and provide declarations to any governmental authority on request on your behalf, including that the Products ordered by you are for personal, non-commercial use.

RETURN AND REFUND

  1. Please review the Cancellation, Returns and Refund Policy available on the Website, which applies to Products availed from us.

PRODUCT AVAILABILITY

  • We list availability information for the Products on the relevant webpage of the Website. Beyond what we say on that webpage or otherwise on the Website, we cannot be more specific about availability. Please note that dispatch estimate is not guaranteed and should not be relied upon as such. As we process your order, you will be informed by e-mail and/or mobile SMS if any Products you order turn out to be unavailable or out of stock.

PRODUCT PRICING

  1. All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.
  2. Products in your shopping cart of the Website will reflect the most recent price as displayed on the Product’s information webpage on the Website. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may vary between the time you place it in your shopping cart and the time you place the order. The price as applicable at the time of placing order shall be final.

LICENSES

OUR CONTRACT OF SALE

  • You acknowledge that there may be licenses/permissions required under the applicable laws to use, purchase or otherwise possess certain Product(s) by you. You will be solely responsible for obtaining such licenses/permissions and complying with the terms of such licenses/permissions.

LIMITATION OF LIABILITY

  • In no event, our aggregate liability, shall extend beyond the money charged from you for purchases made pursuant to an order under which such liability has arisen and been established. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of Product by us to you was formed.



MISCELLANEOUS

FORCE MAJEURE

  • We will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.

WAIVER

  • No provision in these Terms will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

SEVERABILITY

  • If any provision of these Terms is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms and the remainder of these Terms will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided that, in such event, these Terms will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

AMENDMENT

  • These Terms are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the Terms as available on the Website. Your relationship with the Website will be governed by the most current version of these Terms, as published on the Website.

OTHERS

  • In addition to these Terms, you will also ensure that you are in compliance with the Terms of the third parties, such as bank offers Terms, brand promotional offers, whose links, if any, are contained/embedded in the Services. You agree that we will not be liable for any transaction between yourself and any such third parties.
  • These Terms supersede all previous oral and written Terms (if any) communicated to you by us, for the use of the Website, and the rights and liabilities with respect to any Services provided by us shall be limited to the scope of these Terms of Use.




GRIEVANCE REDRESSALISCELLANEOUS

Customer Support:

You may contact the Customer Support on support@awfullygoodco.com

Toll free: 419 681 3845

Grievance Officer: Brett